Terms and Conditions

Terms and Conditions

Welcome to arvaci.coffee. By accessing our website, purchasing our products, or interacting with our platform, you unconditionally agree to these Terms of Service and Community Guidelines. If you do not agree, please do not use our site.

1. General Terms & Disclaimer Limitation of Liability The Administration of arvaci.coffee is responsible solely for official products sold directly by us. To the maximum extent permitted under New York and U.S. federal law, we are not liable for the independent actions of users, user-submitted content, or unauthorized third-party links.

Account Control & Right to Terminate The Administration reserves the absolute right to restrict, suspend, or terminate any user account, or remove user-submitted content (such as reviews or comments), at any time, for any reason, without prior notice or liability.

User Responsibility Users bear full personal, financial, and legal responsibility for any comments, reviews, images, or information they post on our platform.

2. User Reviews, Comments & Community Rules In compliance with the U.S. Federal Trade Commission (FTC) guidelines regarding honest consumer reviews, if you post reviews on our coffee beans, merchandise, or brewing equipment, you must adhere to the following rules:

  • No Duplicate Spam: Do not submit the same review or comment multiple times while it is pending moderation.

  • Moderation Period: To maintain a safe and authentic community, user-submitted content may be reviewed by our team within 24 hours before appearing publicly.

  • Authorized Accounts Only: You may not create fake accounts, impersonate other customers, or use contact information (phone numbers, emails) that does not belong to you.

  • Decency & Respect: The use of offensive, vulgar, profane, hateful, or discriminatory language is strictly prohibited.

  • Legal Compliance: Content that violates U.S. federal or local New York laws—including extremist material, hate speech, harassment, copyright infringement, or defamatory statements—will be immediately removed and reported to law enforcement if necessary.

  • No Third-Party Advertising: You may not use our platform to promote external websites, other companies, brick-and-mortar stores, or unauthorized links.

  • No Clickbait or Keyword Stuffing: Do not use attention-grabbing spam (e.g., "Urgent", "Promo") or flood comments with repetitive keywords to manipulate search results.

3. Order, Payment & Safety Guidelines To ensure a secure shopping experience, please note:

  • Official Payments Only: Only process payments through our official checkout gateway on arvaci.coffee. Never send advance payments via direct phone transfers (such as unauthorized Zelle, Venmo, or CashApp requests) or unofficial links to anyone claiming to represent us.

  • Product Authenticity: We guarantee the quality and authenticity of all coffee products, blends, and brewing gear listed in our official catalog.

  • Accurate Descriptions: We strive to ensure that all product titles, descriptions, and high-quality images accurately represent the actual items you will receive.

4. Prohibited Content & Commercial Activities As a specialized coffee e-commerce store, we strictly prohibit our platform from being used to discuss, promote, or link to the following restricted industries, items, or activities:

  • Regulated Substances: Alcohol, tobacco, e-cigarettes, vapes, smoking accessories, narcotics, illicit drugs, or prescription pharmaceuticals.

  • Counterfeit & Illegal Goods: Unlicensed software, counterfeit brands, or goods that infringe on third-party intellectual property rights (subject to the DMCA).

  • Financial & Academic Schemes: Securities, crypto scams, questionable "get-rich-quick" income opportunities, or academic fraud (thesis/essay writing services).

  • Adult & Esoteric Content: Intimate/escort services, explicit or erotic materials, and transcendental/magic services.

  • General Restricted Items: Weapons, ammunition, explosives, hazardous materials, or any goods banned under current U.S. Federal and New York State law.

5. Media & Photo Submission Rules If our platform allows you to upload photos (e.g., showing off your home brewing setup or a review of our coffee beans), your images must meet the following standards:

  • Must be of good quality and relevant to arvaci.coffee products.

  • Must not contain external corporate logos, watermarks, or promotional overlays (e.g., "Sale", "Discount" from other brands).

  • Must not display sensitive personal information, including phone numbers, personal addresses, or UI elements/screenshots from other applications.

By submitting media, you grant arvaci.coffee a non-exclusive, royalty-free license to use the images for marketing and display purposes.

6. Mobile & SMS Messaging Terms By providing your phone number and opting in to receive SMS messages from Arvaci Coffee, you agree to the following terms:

  • Program Description: You consent to receive automated transactional messages from Arvaci Coffee, including one-time verification codes (OTPs) and account security alerts.

  • Message Frequency: Message frequency varies.

  • Pricing: Message and data rates may apply.

  • Opt-Out: You can cancel the SMS service at any time by replying STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • Support: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at support@arvaci.coffee.